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      Vitals are not showing up for a specific room or anesthesia monitor?

      Related Questions: The Neximatic device is not working?

      Below is a list of troubleshooting tips to try:
       

      Troubleshooting Steps

      1. If vitals are not showing up, please contact your IT department and ensure the Neximatic device has an internet connection and is transmitting data. If yes, please proceed to Step 2.

      2. Confirm the Neximatic device is registered using the Vitals Connections page in the Graphium Dashboard. If yes, please proceed to Step 3.

      3. If the Neximatic device is registered and vitals are still not showing up, please contact Graphium Support and provide a detailed description of the issues you are experiencing.