Frequently Asked Questions
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      1. Graphium Health
      2. Mobile Application
      3. Frequently Asked Questions

      I am trying to login to the Graphium app but it says “Wrong PIN” ?

      Related Questions: I tried resetting my PIN number for the app, but the circle keeps going around and around? I forgot my 4 digit PIN number, how do I reset it?

      Below is a list of troubleshooting tips to try:
       

      Troubleshooting Steps

      1. Click “Log Out” from the PIN screen and then re-enter your username and password (or request a password reset if necessary).
      2. If the issue persists please contact Graphium Support.